Sanford Health Summer Intern - IT - TechPoint in Sioux Falls, South Dakota

Job Title: Summer Intern | IT - TechPoint | Sioux Falls

City: Sioux Falls

State: South Dakota

Department : HR INTERN PROGRAM

Job Schedule: PRN

Shift: Varies

Hours Per Shift: Other

JOB SUMMARY

Contribute to Sanford operations and processes while obtaining first hand experiences that align with the mission, vision, and values of the organization. Work collaboratively with organization leadership, enhancing knowledge and skills and improving the delivery of quality healthcare. Assist in the completion of projects and administrative duties while developing skills related to the assigned function and/or location. Attend training and development opportunities, learning about various processes and functions within the organization.

POSITION RESPONSIBILITIES

Collaborates with departmental associates and management. Researches business related data and generates and interprets basic analytics. Demonstrates a basic understanding of organizational project management practices and tools. Demonstrates the ability to speak, write and present clearly. Delivers formal and informal stand-up presentations or demos to audiences of all kinds. Identifies tasks or outputs that require accuracy and detail-level attention. Demonstrates an expectation that there will be ongoing shifts in demands and priorities. Demonstrates the ability to respond to change. Describes opportunities for taking initiative in the organization. Demonstrates an ability to meet own responsibilities.

DEPARTMENT DETAILS

Intern will work within our two TechPoint locations. Their primary responsibility will be to assist guests with their technology issues and questions. We want to teach them "the TechPoint way" which is to go above and beyond and provide first class customer service to all guests. They will be working alongside another concierge specialist at all times. - Learn to deliver an exceptional customer experience - Participate in TechPoint outreach sessions - Learn the technical aspect of support for our guests (i.e. bitlocker, Imprivata, etc.) - Spend time in the Technology Support Center area - Spend time shadowing Personal Systems - Assist with SharePoint site management and clean-up - Attend implementation project meetings for our future sites - Attend/present at a team meeting - Development, maintenance, and presentation of statistics, trends, and analytics for TechPoint

QUALIFICATIONS

Current enrollment or recent graduate of an Associate's or Bachelor's degree program from an accredited college or university. Knowledge of healthcare industry preferred. Working knowledge of Microsoft Office products. Any major or area of study accepted as long as you have a strong interest in technology and helping people - Ability to speak and present yourself in a very professional manner at all times - Demonstrate interest and enthusiasm in going "above and beyond" to help any guest - Remain compassionate, patient, and composed in high-stress situations - Ability to explain complex processes or technologies to a wide variety of guests (i.e. patients, doctors, directors, etc.) with varying skill levels

About Sanford Health:

At Sanford Health, we are dedicated to the work of health and healing.

Every day, we show that commitment by delivering the highest quality of care to the communities we serve.

We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities.

In addition to strong clinical care, we are also committed to research, education and community growth.

We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases.

We continuously seek new ways to achieve our vision of improving the human condition here in your community,

across the region and around the world.

The entire team at Sanford Health recognizes the value of healthy families and communities.

We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application,

please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .

In compliance with federal law requiring employers to verify new employees' U.S.

employment eligibility, Sanford participates in E-Verify. To learn more click here for English Version at https://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterEnglish.pdf or here for Spanish Version at https://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterSpanish.pdf .

City: Sioux Falls

State: South Dakota

Job Function: Students and Interns

Job Schedule: PRN

Shift: Varies

Req Number: req27892