Sanford Health Line Service Technician - Maverick Air in Sioux Falls, South Dakota

Job Title: Line Service Technician | Maverick Air | Sioux Falls

City: Sioux Falls

State: SD

Department : Maverick - Base Operations - Sioux Falls

Job Schedule: Full Time

Shift: Varies

Hours Per Shift: 8 hr

JOB SUMMARY

Deliver exceptional customer service to pilots, passengers and crew members. To carry on the day-to-day functions of the Line Department and uphold Maverick Air Center’s high standards of quality in workmanship and customer service. Essential job functions include, make arrivals (passengers, pilots, and crew) feel appreciated by giving exemplary customer service and acknowledging all pilots and customers upon entering and leaving the facility. Marshall/Park/Tie down aircraft. Prepare aircraft for flight and customer acceptance. Ensure all service requests are completed. Ensure ramp access security. Drive fuel trucks and refuel aircraft. Observe all safety and environmental rules and policies. Ensure all quality control programs are completed. Maintain good ramp conditions and clean working environment. Maintain a professional environment to include; professional appearance and attitude. Towing of aircraft for servicing/repairs/storage/parking. Perform and record all truck annual, monthly, and daily inspections and checks as per ATA 103. Check in Fuel Loads. Daily reconciliation and recording of truck meter sheets and fuel tank volumes. Additional duties are as follows but not limited to, cleaning of aircraft, Lavatory and Potable Water Servicing. Oxygen servicing. Cleaning of passenger's personal vehicles and courtesy cars. Wing walking. De-icing. Minor maintenance and cleaning of ground equipment and fuel trucks. Provide shuttle service to and from airport, hotels, and restaurants as required. Connect ground support equipment to aircraft. Assist customers with loading and unloading of baggage. Housekeeping to include: restrooms, hangars, assist the Customer Service Representative maintaining the lobby, conference room, and hallways appearance; this may include vacuuming, mopping, cleaning windows, dust, and wipe down counters as needed and removing trash. Limited building, equipment and yard maintenance. Snow removal.

POSITION RESPONSIBILITIES

Effectively performs the technical job aspects, continuously building knowledge and keeping up-to-date on technical and procedural job components. Demonstrates the ability to maintain focus for specific activities. Demonstrates open, friendly, accepting, and supportive behaviors with team members. Communicates the importance of customer needs/expectations and commits to resolving them. Appropriately uses the crisis management chain of command. Supports the mission, vision, and objectives of own department or unit. Takes personal ownership of and strives to meet assigned accountability expectations. Speaks/writes using correct language, mechanics, and gestures. Recognizes changing demands and priorities; validates changes with management. Provides a quality of service that customers describe as excellent. Makes use of organizational resources for risk avoidance and management.;Identifies the types of health and safety hazards that are specific to the business.

DEPARTMENT DETAILS

Additional duties are as follows but not limited to, cleaning of aircraft, Lavatory and Potable Watering Servicing. Oxygen servicing. Cleaning of passenger's personal vehicles and courtesy cars. Wing walking. De-icing. Minor maintenance and clearing of ground equipment and fuel trucks. Provide shuttle service to and from airport, hotels, and restaurants as required. Connect ground support equipment to aircraft. Assist customers with loading and unloading of baggage. Housekeeping to include: restrooms, hangars, assist the Customer Service Representative maintaining the lobby, conference room, and hallways appearance; this may include vacuuming, mopping, cleaning windows, dust, and wipe down counters as needed and removing trash. Limited building, equipment and yard maintenance. Snow removal.

QUALIFICATIONS

High School Diploma or equivalent.

Current valid license, and must meet all medical guidelines for Sanford Health Category II drivers.

About Sanford Health:

At Sanford Health, we are dedicated to the work of health and healing.

Every day, we show that commitment by delivering the highest quality of care to the communities we serve.

We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care,

leading-edge technologies and world-class facilities.

In addition to strong clinical care, we are also committed to research,

education and community growth. We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases.

We continuously seek new ways to achieve our vision of improving the human condition

here in your community, across the region and around the world.

The entire team at Sanford Health recognizes the value of healthy families

and communities. We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application,

please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .

City: Sioux Falls

State: SD

Job Function: Facilities and General Services

Job Schedule: Full Time

Shift: Varies

Req Number: WD01720